Gold Jewellery Exchange:
– *Within 14 days of Purchase:* You can exchange your gold jewellery with either Gold, Diamond, or Precious Gem Jewellery without any loss in gold weight, value addition, or other charges, provided the jewellery is in its original condition. Please note that only one exchange is allowed against a single invoice.
– After 14 days of Purchase: Making/wastage charges, taxes, and any discounts given on the original invoice will be completely deducted at the time of exchange or cashback.
Diamond Jewellery Exchange / Cash Buy Back:
– Exchange in ornament in part is not allowed.
– Within 14 days: You can exchange your diamond jewellery within 14 days of the invoice date against diamond, precious gem, and platinum jewelry without any loss in value, provided the jewellery is in its original condition. Only one such exchange will be permitted against that invoice.
– After 14 days: Making/wastage charges, taxes, and discounts given on the original invoice will be completely deducted at the time of exchange or cashback after 14 days.
Exchange Against Diamond, Precious Gem Stones, and Platinum Jewellery:
– The valuation of the returning item will be as follows:
– Diamonds and Precious stone: 70% of our prevailing diamond and precious stone selling price.
– Platinum: 100% of our prevailing platinum price.
– 100% of the gold & platinum price in the country will be applicable on the gold & platinum weight component of the jewellery.
– Our prevailing selling price is the gross price less the % discount offered during purchase. Please note that color stones, other stones, pearls, and zircons are not covered under the buyback policies. We do not issue any credit note for the value of exchange.
Exchange Against Gold Jewellery or Cash Buy Back:
– The valuation of the returning item will be as follows:
– Diamonds and Precious stone: 70% of our prevailing diamond and precious stone selling price.
– Platinum: 100% of our prevailing platinum price.
– Standard rate deduction policy in the country where the product was purchased will be applicable on the prevailing gold & platinum price for the gold & platinum weight component of the jewellery. Our prevailing selling price is the gross price less the % discount offered during the purchase. Please note that color stones, other stones, pearls, and zircons are not covered under the buyback policies.
– Cash payments for buyback shall be made only by way of an account pay cheque which may take 7-10 days, and the same will be made only in the same customer’s name as per the purchase invoice.